Lets get the facts out into the open. The users are all idiots according to the programmers. The programmers are all incompetent according to the users. There is a very simple fact in between those two statements that makes both of them very biased. The user is upset they cannot use their software properly and doesn't understand what is involved in creating software. They don't realize that there is a lot of factors to be considered and that it is inevitable to make mistakes from time to time.
Alternatively is the programmer who thinks the user has no idea what they are talking about when they complain or whine. They think that they make baseless accusations and report mistakes they caused, IT based issues, software incompatibility etc... however the programmer has to take a walk in the users shoes and realize that there is a big inconvenience at times when using faulty software. Especially for sensitive information.
The only difference between the two now is that I knew the difference already and the users don't have a fucking clue what they ask for sometimes.
No comments:
Post a Comment